1. Introduction
Vinsyre Technologies Private Limited ("Vinsyre", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy is drafted in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules), and the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.
2. Information We Collect
2.1 Personal Information
We may collect the following categories of personal information:
- Identity Data: Name, username, title, date of birth, and gender
- Contact Data: Email address, telephone numbers, and postal address
- Professional Data: Company name, job title, industry, and professional qualifications
- Technical Data: IP address, browser type, device information, operating system, and browsing patterns
- Transaction Data: Payment details, purchase history, and billing information
- Communication Data: Your correspondence with us, feedback, and survey responses
2.2 Sensitive Personal Data or Information (SPDI)
As defined under the SPDI Rules, 2011, we may collect the following sensitive personal data only with your explicit consent:
- Passwords and authentication credentials
- Financial information (bank account, credit/debit card details)
- Biometric information (if applicable for identity verification)
We do not collect information relating to physical, physiological, or mental health conditions, sexual orientation, or medical records unless specifically required for our services and with your explicit consent.
3. How We Collect Information
We collect information through:
- Direct Interactions: When you fill forms, contact us, request quotes, or subscribe to newsletters
- Automated Technologies: Cookies, server logs, and similar tracking technologies
- Third Parties: Analytics providers, payment processors, and business partners
4. Purpose of Data Collection
We use your personal data for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To respond to your inquiries and provide customer support
- To send promotional communications (with your consent)
- To comply with legal obligations under Indian law
- To detect, prevent, and address technical issues or fraudulent activities
- To analyze usage patterns and improve user experience
5. Legal Basis for Processing (Under DPDP Act, 2023)
We process your personal data based on:
- Consent: You have given clear consent for processing your personal data for specific purposes
- Contractual Necessity: Processing is necessary for performing a contract with you
- Legal Obligation: Processing is necessary for compliance with Indian laws
- Legitimate Interests: Processing is necessary for our legitimate business interests
6. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in our operations (hosting, payment processing, analytics)
- Business Partners: Partners with whom we jointly offer products or services
- Legal Authorities: Government agencies, law enforcement, or regulatory bodies when required by law
- Professional Advisors: Lawyers, auditors, and consultants who need access to provide their services
We ensure that all third parties comply with applicable data protection laws and maintain appropriate security measures.
7. Data Security
In accordance with Section 43A of the IT Act, 2000 and the SPDI Rules, we implement reasonable security practices including:
- SSL/TLS encryption for data transmission
- Secure servers with firewall protection
- Access controls and authentication mechanisms
- Regular security assessments and audits
- Employee training on data protection
- Incident response procedures
8. Your Rights (Under DPDP Act, 2023)
As a Data Principal, you have the following rights:
- Right to Access: Request information about your personal data we hold
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (subject to legal obligations)
- Right to Withdraw Consent: Withdraw your consent at any time for data processing based on consent
- Right to Grievance Redressal: Lodge complaints with our Grievance Officer or the Data Protection Board of India
- Right to Nominate: Nominate another person to exercise your rights in case of death or incapacity
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Duration of our business relationship with you
- As required by applicable laws (tax records, legal proceedings)
- To resolve disputes and enforce agreements
After the retention period, data is securely deleted or anonymized.
10. Cross-Border Data Transfers
Your data may be transferred to and processed in countries outside India. We ensure that such transfers comply with the DPDP Act, 2023 and are made only to countries or organizations that provide adequate data protection.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
12. Grievance Officer
In accordance with the IT Act, 2000 and SPDI Rules, we have appointed a Grievance Officer:
Name: [Grievance Officer Name]
Email: grievance@vinsyre.com
Address: [Company Address]
The Grievance Officer shall address your concerns within 30 days of receiving your complaint.
13. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
14. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: privacy@vinsyre.com